Changelog

Stay up to date with the latest improvements and updates to YoPrint

May 2026

Customer Portal: Customers choose when to start an approval review

Fixed

Opening a sales order or quote approval from the Customer Portal dashboard, or from an approval link in an email, now records that the customer has seen it without opening the Review Order dialog on their behalf. The customer decides when to start the review, and approvals that used to miss being marked as viewed are recorded correctly.

Approvals: See when a customer opened an approval

Fixed

Sending an order approval, and the customer opening it in the Customer Portal, now update the order approval status, so order summaries and filters show where each approval stands. If a customer opens an approval again, YoPrint records the newer view date. A completed approval keeps the dates it was completed with.

Shopify orders: Track production status in YoPrint

New

You can now set the YoPrint production status on an order that came from Shopify, and that status survives a manual resync or a refresh from Shopify.

Shopify: YoPrint imports orders with unusual names and retries temporary errors

Fixed

A Shopify order whose name has no number sign in it now imports instead of failing, and a temporary error from Shopify is retried rather than ending the sync.

Global search: Faster results on large teams

Improved

Global search returns results faster, particularly on teams with many records and vendor contacts.

Shopify: Connect a store in public beta

New

Shopify is now a public beta for YoPrint teams rather than a private early-access list. Your plan, your team permissions, and the existing Shopify safeguards still decide who can set up and manage stores.

Global search: Works for users limited to their own records

Fixed

Global search across customers, orders, quotes, jobs, vendors, purchase orders, shipments, and invoices no longer fails for users whose permissions limit them to their assigned customers and their own orders and purchase orders.

Connected Stores: Add a store from the Shopify App Store

Fixed

The add-store card in Connected Stores now opens the official YoPrint listing on the Shopify App Store instead of the general YoPrint website.

Customer search: Find a customer by contact name, email, or phone

Improved
Fixed

Customer search now matches on the customer name, an active contact name, a contact email, or a contact phone number, and on combinations such as a customer name plus a contact name. A full email, just the part before the at sign, just the domain, and a phone number with or without punctuation all work.

Results say why they matched, with labels such as Matched email, Matched phone, or Matched contact, so you can tell which contact brought the customer up. This applies wherever you pick a customer, including sales orders, saved filters, connected store defaults, the customer list, and global search. Typing again to change a search no longer leaves an error behind.

Mockup Creator: Save a design that uses the job uploads

Fixed

Saving a design now works when it uses artwork you uploaded inside the editor or into the job's Mockup Files. Cloning the job copies those files with the clone, so the copied design uses the copy's own files instead of the original's.

Mockup Creator: Shape outlines line up with the shape

Fixed

Shapes with a thick outline, including Party, Flower, Heart, Cloud, Explosion, Rainbow, Door, Drop, and Pillow, now draw their outline in the same place as their fill instead of appearing displaced or clipped.

Mockup Creator: Select several items at once

New

Drag a box around items on a page to select them together, or hold a modifier key while clicking to add to the selection. You can then move, copy, paste, duplicate, delete, or nudge them as one group.

Shopify orders: Approval actions no longer appear

Fixed

Orders that came from Shopify no longer offer order approval or artwork approval actions in YoPrint. Their approval rows are not actionable, direct approval links return nothing, and approval requests and reminders cannot be sent for them. Customers no longer see approvals for Shopify orders in the Customer Portal either.

Mockup Creator: Paste an image straight onto the canvas

New

You can now paste an image from your clipboard into Mockup Creator and it uploads onto the canvas, with feedback while it uploads. Pasting text into a text box still works as before, and an upload that fails uses the usual image upload error message.

Mockup Creator: Know why a product image did not load

Improved
Fixed

When a catalog product image cannot be resolved, Mockup Creator now explains why and offers the matching next step: connect or fix the supplier account, retry a temporary supplier or image failure, or open details when the product has no supported image.

A product whose image could not be resolved stays on the canvas as a placeholder you can move, resize, layer, or delete, and it blocks saving and downloading until you fix or remove it, so an incomplete design is never saved by accident.

Square: A refund is recorded once

Fixed

A new Square refund now creates one refund record whether it comes from Square or is created in YoPrint.

Mockup Templates: Start from your team's template or the YoPrint Gallery

New
Improved

Open Templates in Mockup Creator to apply a published template to the design you are working on, before you save it.

  • A manager can use Save as template to make the current canvas reusable by the team, or Update template to change an existing one.
  • YoPrint Gallery offers curated YoPrint designs that your team installs as its own copy and can then edit.

An installed gallery design copies its images into your team, so you can keep using it even if the gallery or supplier catalog later changes. A saved job mockup and its source template are independent: deleting one does not break the other.

Global search: Find records by customer PO, vendor, and linked order

Improved
Fixed

Global search now finds records by customer PO, customer name, vendor name or account number, and active vendor contacts. Each result explains why it matched, and the dialog clears old results the moment you change the query or search mode.

Short and prefixed record numbers such as 99 or SHIP-99 now match, and the result says which record number they matched.

Mockup Creator: Keep the job beside your design

New

Mockup Creator now shows the job, sales order, and customer next to the design title, plus a drawer you can resize or collapse with Job, Items, Services, Comments, and Files sections.

From that drawer, the job and the customer open over the editor, the sales order opens in a new tab, an item can take you to the Products sidebar, and Files can open Uploads. Items are grouped by product and keep their sales order sequence, fee lines are hidden, and custom, uploaded, and customer-supplied lines stay visible for reference.

Shipments: The row stays put after an inline status change

Improved
Fixed

Changing a shipment status directly on the shipment list now keeps that row visible after it saves, even when the new status no longer matches the filter you are using. The list also stops reloading itself after every inline status change.

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